Privacy Policy

    We’re committed to being your trusted partner in your journey towards better mental health. This Privacy Policy is part of our commitment to respect and protect your privacy. It outlines how we handle your personal information with care and integrity when you visit our website. We value your privacy and strive to protect your personal information to enhance your experience with us.

1. What We Collect
We collect information to enhance your experience and support your journey with us. This includes:
    ● Personal Identifiers: Such as your name, email address, IP address, and other contact details.
    ● Health Information: Information pertaining to your mental health and wellness from using our clinic services.
    ● Payment Information: Details of your credit card numbers or other payment methods necessary for transaction processing.

We may also collect some information automatically when you visit our website:
    ● Log Information: Your browser type, access times, pages viewed, your IP address, and the page you visited before navigating to our website.
    ● Device Information: Information about the computer or mobile device you use to access our services, including the hardware model, operating system, and device identifiers.
    ● Cookies: We sometimes use cookies and other tracking technologies to collect information about your browsing activities and preferences.

2. How We Use It
The personal information we collect may be used to:
    ● Provide, maintain, and improve our services.
    ● Process transactions and send notifications such as confirmations and invoices.
    ● Enhance and personalize your experience with our services.
    ● Communicate about new offerings and insights that may interest you.Strengthen our community through targeted and thoughtful engagement.

3. Information Sharing and Disclosure
We may share your information with third parties in the following ways:
    ● With service providers who perform services on our behalf, under confidentiality agreements.
    ● When necessary to comply with laws, to protect the rights and safety of our users or others, or to detect, prevent, or respond to fraud, intellectual property infringement, violations of our policies, or other misuse of the website.

4. Safeguarding Your Information
We implement strong security measures to protect your personal data. Just as we strive to support your mental well-being, we protect your information with equal diligence to avoid unauthorized access, alteration, and misuse. We handle sensitive personal information according to strict data protection standards, ensuring it is used only for intended purposes and is disclosed only in compliance with relevant laws.

5. Empowering You with Choices
You have control over your information. Contact us anytime to:
    ● Access, correct, modify, delete, or transfer your data.
    ● Discuss your preferences and adjust how we interact with your information.

6. A Partnership Grounded in Trust
sanctYOUary VA does not sell your personal information. We believe in creating clear choices for you about how your information is used, respecting your privacy and autonomy.

7. Retention Policy
The information we collect from you is retained for periods that comply with legal, regulatory, and business requirements. Specific retention periods depend on the nature of the information and the purposes for which it is processed.

8. Compliance with Laws
We comply with all applicable laws in our operations, including:
    ● Health Insurance Portability and Accountability Act (HIPAA)
    ● California Consumer Privacy Act (CCPA)
    ● Virginia Consumer Data Protection Act (VCDPA)
    ● Children's Online Privacy Protection Rule (COPPA)
    ● General Data Protection Regulation (GDPR) for users in the European Union

9. Advanced Data Processing
If applicable, we disclose our use of advanced processing technologies like machine learning, detailing their purposes and outcomes to inform our users.

10. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

11. Contact Information
We value the trust you place in us as part of your journey to healing and empowerment. Should you have any questions about how we protect your privacy, please reach out to us at 757-752-8478 or